Refund policy

Lenna Skincare

To maintain the quality, hygiene, and safety of our skincare products, Lenna Skincare does not accept returns or exchanges once an order has been purchased and delivered.

All sales are final. Please ensure you review your order carefully before confirming your purchase.

However, if you receive a damaged or incorrect item, kindly contact us immediately via WhatsApp at +254 717 484 871 within 24 hours of delivery, and we’ll assist you accordingly.